bmhake
TRUST RATING
Member since 12/10/2008
Reviews 2
Average Rating
Helpful Votes 0

Bob's Heating and Air

Posted on: 7/30/2013

Knowledgeable and incredibly helpful

I was having AC issues when I first called Bob one hot, summer afternoon. Bob was at our house that same night looking at our unit and diagnosing the problem. After his diagnosis he provided several solutions varying in price that would aim to help to increase the comfort in our house, specifically in both of my sons rooms. I appreciated that he offered low cost solutions that wouldn't break the bank. It made me feel as if he was genuinely concerned about my family's comfort. He seemed very knowledgeable about his products and very confident in his work. After he installed a new unit outside and new cooling coils in the upstairs unit, we noticed a difference in cooling and comfort in every room except for my sons rooms. Bob was onsite as soon as we called and installed a single, isolated duct to my sons rooms. Now our entire house is cooler and more comfortable. Thanks Bob!

  • Overall
  • Quality
  • Service
  • Value

Helen Morris Crow

Posted on: 12/10/2008

"Answer to our Prayers!"

We were fortunate enough to work with Helen in finding our dream home! I distinctly remember talking with Helen over the phone at one point and she was telling me about how she had found the perfect house for her nephew at the most perfect time. She said it was such a great story for her nephew and wife. After listening, I started to tease Helen by saying I hope she can make a similar story for me and my wife. Well....she went above and beyond that!! We are now living in the most amazing house, in the perfect location and for the price we wanted! It was amazing working with Helen and now we feel like she is part of our family! Thanks Helen!!

  • Overall
  • Quality
  • Service
  • Value