Member since 12/27/2008
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Snappy Hi Tech Industrial

Posted on: 12/27/2008

They don't stand behind their work

Called Snappy Hi Tech Industrial after I saw my basement cleanout drains starting to show water. They came and water jetted my sewer and storm lines for $350, 45 minutes of work. When I saw the water levels unchanged in the drains the owner said not to worry because they were "gravity" drains. After only one week I had raw sewerage in my basement. The plumber that came next and used a snake on the lines pulled out huge clogs of tree roots and the water levels dropped immediately. When I contacted Snappy for a refund they said (two weeks later) that I never requested that the roots be cleaned out!! Since they refused a refund I am taking them to small claims court. I wish I could give a zero star rating :(

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