MHustin
TRUST RATING
Member since 1/02/2009
Reviews 3
Average Rating
Helpful Votes 1

Atlanta Tree Professionals

Posted on: 8/2/2013

Unprofessional - quotes deceiving

On Aug 2, 2013 7 DJ: It's been exactly 4 weeks to the day that I had your team come out to remove a tree from my rental property in Mableton G First, no one showed up for the appointment, and I had to call you to find out that we needed to reschedule due to the storm. I was ok with that and shuffled my other vendors around your schedule. Then when the team came out, they cut down the tree and left trash in the yard and the logs on the grass and did not come back until 6 days later to remove the logs. This information was not communicated to the renter nor myself. You had told me everything would be finished that day. Then we spoke the week of the 19th, and we discussed the stump not being ground down. Again you assured me it would be taken care of. It is two weeks since our last phone call. I want that stump removed ASAP. I don't care what you Get it done. I also am requesting a full refund. This is not how I expect to be treated as a repeat customer. I find this unacceptable and unprofessional. I run a business and I have to face my clients apologizing because a vendor cannot complete their job? Regards, M

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Experts in Construction Knowledge

Like many people in Atlanta, we purchased a house in the last 2 years and the builder has gone under. We have a two story wall of windows that began to leak like a waterfall every time it rained. We attempted do an insurance claim the first time it happened, but when the insurance company came out, they could not replicate the problem and stated they do not cover manufacturer defects. We then contacted the window manufacturer, and they indicated the windows were most likely installed improperly and the only way to correct this was to take every window out and reinstall them. There are over 40 windows in our house and this would cause considerable damage to the stucco. John was the only contractor that helped us derive a way to seal the stucco and the windows. He came to our home multiple times to test solutions and ensure it would be effective when we applied it to the entire house. It has been 2 months now, and we have not seen a drop of water come in since John and his team were on site. I would highly recommend John for any construction/painting job! His team is professional, clean and prompt. If you have any problem with your home, he can help you figure it out. John in my opinion is the next Mike Holmes.

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Excellent quality work, reliable, and professional

We have had Waymon & his crew work on several projects from a whole house remodel (gutting, roofing, painting, tiling in a 3 story house)to finishing a basement bedroom in 1 day (paint, carpet & woodwork). They are always professional, on time, and do excellent work. We highly recommend Waymon, and will not have anyone else do work in our houses for us!

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