Disorganized and Too 'Chain'
We decided to try California Dreaming last night. Put our name one the list and was told it would be about 25 mins. and headed to the bar for one of their itty-bitty, over priced martinis. Waited for our gadget to light up and waited and waited. The bar was understaffed and we were never asked if we'd like something else. Finally my friend went to the hostess and she had forgotten us, and threw the name sheet away, BUT she said that we'd be the next one she'd call. We sat and waited (and waited) and they were seating other ppl. That was all I needed to see and we commented to the hostess and she laughed nervously (never apologized) and I said, "Forget it, we're leaving". The manager followed me outside and wanted to 'talk'...but as I told him, "I have been in the restaurant industry for over 15 years and there is nothing that can fix this...one mess up, I can understand on a busy night, but twice and then try to laugh it off is WRONG and I won't be staying". He got all upitty and I told him to stop being defensive and walked away. Just another chain with arrogant management and poor service. Same old same old.