cold in wooster
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Member since 1/20/2009
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Astro Fireplace Service

Posted on: 1/20/2009

cold in wooster

I bought a new wood stove here and 3 months later started having problems. The stove would burn out of control with no way to adjust intake of air. The owner stated it was the wood that I was burning. I changed the wood over to white oak and there was no change in control over intake of air. Why that would make a difference in how the air enters a stove is beyond me! I changed the door gasket several times, but it still did not work. Over the next few months I tried different things, none of which worked. I finally took the plate off where the fan is and discovered a hole in the back of stove. I contacted the owner again to let him know that I found the problem for him. Thank goodness ,but guess what? He would not fix it,how nice!!!! I am very dissapointed. I do not recommend. He said he was just a retail store, but if you see advertisements for the store, it does say service. I had a warranty, but what good that does. Hope this helps someone. If you have any questions, I would be delighted to answer. Sincerely, Cold in Wooster

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