eliana5757
TRUST RATING
Member since 1/26/2009
Reviews 1
Average Rating
Helpful Votes 1

Doctors Vision Works

Posted on: 5/17/2011

Price bad, service bad - skip it.

I went to replace my child's glasses after she lost them. They had her prescription on file since she had been there 6 months earlier, so we just needed new lens made and a replacement frame. The staff who work there seem bored and a little put out that they have to help people when they walk in. The prices were not great. They were running a buy one/ get one free special so I ordered two pairs for her since it was the same price, but it still ended up costing me over $200 and would have preferred that they just have a more reasonable price on the frames to begin with. When I came to pick up the glasses, one of the lens had a huge crack in it. The employee explained that it was because the glass had been cut "too large" for the frame and the pressure from the frame caused the lens to crack. They fixed it, but it involved another trip for me. Altogether, not a great place to shop for eyewear.

  • Overall
  • Quality
  • Service
  • Value