Make Sure You Have all Your Car Parts
My husband took my Cadillac SRX in today and later noticed a body part was missing behind the driver's side mud flap. We drove back and asked for our missing part. The attendant knew immediately what we were after and where it was. When we questioned why it was not pointed out at the time of the wash, he said he didn't know anything about it and literally threw the part in my lap and walked away. If he didn't know about it, how did he know exactly where and what it was? No apology, no explanation. We've gone there many times, but never again. Overpriced, too.