The massages here are a great deal. $55 for an hour and I've never had a problem with any of the therapists. My one complaint is the noise level. I like to zone out during my massages. The rooms are decent, clean, modern, the right temperature, low light and soothing spa music. The big negative is the noise going on outside the room. One thing Spa Sydell does so well is constantly reminding people to be quiet out in the hall. During my massages, I constantly hear the other therapists out in the hall and the front desk phone. The receptionist is very nice...and very loud. You can hear her all the way in the back rooms. Her voice really carries. I'll keep going back because the price is so good, but it's a shame they seem to make no effort to eliminate the noise in the hall. That's my only issue here.