A few months back Excel Carpet replaced the carpet in our den and stairwell. The regular price was about the same as Lowe’s with 20% off. The installers came and did a fantastic job. The head installer saw that I had a home theater and asked me if I wanted him to run the wires under the carpet. Of course, I said yes. He then proceeded to cut channels through the padding, ran the wires through them, and then neatly taped over the wiring. When the carpet was installed over the padding, you could not even tell that any wires were there. Needless to say, I was impressed. They even offered to help me move the furniture back in place when they were done. They were very thorough cleaning up (they took all the scrap, which would have been nice to have, but I guess I was supposed to tell them that I wanted it?)
About a month or so later, I realized that I did not ask them to carpet the landing below the stairs leading into the basement. I called Excel, and they were able to find a scrap (the same berber carpet, just not the exact matching color, a little too light, but free and will serve the purpose) and sent out an installer to do the job at no cost. The installers very promptly came out and did the install and even made sure to fix a tear in the old carpet between the landing and the basement.
Overall, we were very pleased with the price and service. I will certainly call Excel Carpet when we are ready to replace the basement carpet.