Follow-up to my poor review
I have learned that Vance Pace, with whom I dealt for my project and with whom I had problems, is no longer with this company. Once Gina Pace discovered that there was an outstanding issue with my project, she called me to resolve the problem. She promptly reimbursed me for the out-of-pocket expenses I paid to repair my phone line. My dispute has been resolved to my satisfaction. I hired this company based on the excellent Kudzu reviews. Although I had a bad experience, I do think my case was an isolated incident. While I have never met Gina, she has been pleasant to work with in resolving my issues.