In a hectic time post closing on my home I scheduled three paint company's to give me estimates. I selected the second one and accidently forgot about my appointment with Rob the next day. Rob showed up on time for the estimate. He was unfortunately greeted by the paint crew that I had retained the evening before. Rob gracefully departed and courteously called me. Expecting him to be very upset about the situation, Rob asked that I just keep them in mind next time I need work done. Based on that experience alone and the positive feedback he's received, I will most certainly give Rob a chance to do the work next time.