Caringcounts
TRUST RATING
Member since 3/18/2009
Reviews 2
Average Rating
Helpful Votes 2

Dunwoody Pediatrics

Posted on: 4/8/2009

Smiling Faces

How nice to be greeted with a smile! It is obvious that the staff cares and that whoever is in charge, makes sure they do. All of them wear buttons that have smiley faces and say "Smile it's Contagious". No office can make everyone happy, but this one sure tries the hardest! Great experience every time.

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Judson Black MD

Posted on: 3/18/2009

Worst Office Staff

After 3 visits, I decided I would never go back. The office staff, especially Toni, is the rudest I have ever encountered. I have been in the medical field myself for 25 years and would fire any of my staff that act and treat their patients like Dr. Black's front desk staff does. They are snide, nasty, uncaring, cold, unfriendly, and have the worst customer service skills I have ever seen. Waiting 2-3 weeks for lab work is ridiculous. Labs are back usually within 2-3 days. If it takes Dr. Black that long to review lab results, you could die waiting on the results or have serious medical consequences. Run - don't walk - away from this office.

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