WORST customer service EVER!
I called Orkin for help with an ant problem. Given a 2 hour appt window, during which I sat home on a beautiful day. No one showed during the appointment slot. Tech called 40 minutes AFTER time slot to tell me he'd be there in 30 min. Showed up over an hour later (almost 2 hours outside of the window). My mother let him in and also signed a service contract. Manager called me and apologized profusely and assured me that Orkin would never been late again. 5 days later, I still had ants and called to make another appt. Again given a 2 hour window. Again no one showed and no one called. Our time is valuable and this is not acceptable customer service!