ATLreviewerbob
TRUST RATING
Member since 10/20/2006
Reviews 2
Average Rating
Helpful Votes 1

S&S Rug Cleaners

Posted on: 2/1/2007

Excellect Work and Customer Service

I brought these guys a rug that some other company really messed up and they gladly fixed it for me. What impressed me the most was that the owners are the name and face of the company. I got the feeling that if there were any problems they would take care of it personally. Not that there were any problems. I will without a doubt be bringing all my rugs to them in the future.

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Kiwi Services

Posted on: 10/20/2006

Worst Rug Cleaner Ever!!

I chose Kiwi to clean my area rug which was supposed to take a couple weeks. I had to call there customer service twice to find my ruga and get it back over a week late. They had it for over three weeks. When it came back they tried to charge me again for the service which was paid up front. The rug was dirtier, if can believe that, and smelled terrible of chemicals. Called customer service for a refund and they said ti would be a few days. Called back after a week and they said it would be 30-90 days and that it would have to be reviewed. They screwed up my rug and now they want to take months to review. Still waiting for my refund. Kiwi is the Worst Rug Cleaner Ever!!

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