We had an estimate done from Vision to paint at our house. After we got the estimate, we called to confirm a time for them to come out. After they didn't show up the first time, we called again and they set up another time. We asked them some basic questions, like: do you use a brush or spray (we were concerned about overspray onto other units, cars, etc). We also requested to be present while they were here so we could open the windows and garage doors so they wouldn't be painted shut. After they didn't show up the second time, we were finally told that Connie (in the office) "didn't like my attitude" because I "asked too many questions" and this is the reason they didn't show up. Apparently showing concern and interest for work being done at our house didn't go over well with them. As a friend of the estimator, we didn't receive any "deal" or special consideration. In fact, we received no consideration at all (not even after the fact). If we weren't a good fit, professionalism would have required them to tell us that honestly, rather than now making excuses in response to this post.
Who does business like this? We would recommend you NOT use Vision Painting, as they are very unprofessional. We regret these circumstances, but this is an accurate description of the events and will stand by our account.