maplesugar
TRUST RATING
Member since 5/28/2009
Reviews 4
Average Rating
Helpful Votes 2

Character Craftsmen

Posted on: 6/21/2012

Great Job Pressure Washing

Jadon and his crew did a great job pressure washing my deck. It had been badly neglected by the previous owners and was more than I could handle (or wanted to) alone. They were on time and got right to work bleaching and pressure washing. It looked great when they finished. I am going to call them when I need my gutters cleaned and guards put on.

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Jiffy Lube

Posted on: 9/21/2009

Avoid at all costs!!

On 9/20/09 my daughter visited this Jiffy Lube. She needed an oil change and headlight bulb replacement on her 2006 Honda CRV. She was told she needed a special oil for the SUV. Her bill was $67. The only extra service was topping off the coolant for $4.50. I have since found out what was used was a synthetic blend. She was not given any other options and not told about the increased cost. They also told her they could not figure out how to replace her light bulb. That was the main reason she went for the oil change earlier than was necessary. She has had it replaced before. The last time, her ex boyfriend did it. When I called later that day to ask what the high bill was for, my number was taken so they could call me back. I called back at 4:59 since I knew they closed at 5 and the manager on duty (I later found out his name was Ken) refused to speak to me because I was told they were closed. They told me to call back in the morning and speak to Pete the manager. I called back on 9/21. The woman on the phone was very courteous, but when she called to Pete, telling him a woman was on the phone to speak to him, I hear him yell Im f..g working! I was appalled at the classless lack of customer service at this location. I also feel that she was taken advantage of as a young woman of 21. Synthetic oil was totally unnecessary in her car.

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Saved us thousands!!

I called Cool Max for an estimate after my other HVAC company (who I have had a maintenence contract with for years) insisted we needed to replace out 8 year old AC units because of ongoing freon leaks. Joey came out and determined that our compressors were still good and he could repair the leaks quite cheaply with a spray in product. He will be rechecking to see if there are indeed any leaks at a later time. We also had them install the blow-in insulation on our attic ceiling to reduce energy costs. He said that when the time comes to replace our units, we will most likely need a smaller unit to do the job. We had them do an energy audit to determine where we were loosing money in heat/cooling costs. There were several things they could do and he also gave us suggestions on some things we could do ourselves. That same day our AC stopped blowing cool air. He checked it out and determined that my former HVAC company had improperly installed a hard start kit and that it had blown up! He removed it, repaired the wiring and it has been working just fine. (They had installed it on their last visit and it was totally unnecessary.) Their integrity has really impressed us. They want their customers to be informed and encourage you to do your research. We will be signing up for a maintenence agreement and canceling the one with our old company ASAP!

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Peachtree Service Experts

Posted on: 5/28/2009

Never Again

I have had a service contract with them for years. They have been telling me for several years that 2 of my units needed to be replaced. They are now about 8 years old. Our service check this month required more freon, and he also installed a start kit. (I have since found out it was totally unnecessary.) After having freon added every service check, we finally decided to get estimates on replacement units. We were given quotes on 3 sizes of units. No info was given on which unit would best suit our home or our needs. Another company came out for quotes, and said our compressors were still good and would last several more years. They also said there is a leak stop additive that will stop our freon leaks; if indeed there is one. I called this same company to check the unit that had the start kit installed, since it had stopped cooling. The start kit had blown up! He fixed the wiring, removed the start kit and it is working just fine without it. So it was totally unnecessary! They must work on commission. I am asking for a refund on the remainder of my service contract and am so glad I found out how they really operate!

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