Didn't fix the problem
We had Alan himself out at our house to fix a broken sprinkler system and water main to the house. Main had broken and we had no water. He stood outside for four hours making appointments and talking on the phone even though we had been without water to the house for two days. Finally, some of his people showed up and fixed things in about 15 minutes. Gave us huge bill. This was in October, it was too cold to test sprinklers. When we went to turn sprinklers on in June they didn't work. Also, main water line started leaking again as well. We assumed they would honor their work. Called Alan who never returned phone calls. Finally called new plumber to come out who said sprinkers would have never worked because Alan's people put backflow valve in backwards. He also had to fix water line all over again. Would never use them again. And am planning to report to BBB due to no return phone call response from them at all.