Bertolli replaced carpet and tile in my new home with hardwoods. Not only were they great in terms of punctuality, customer service and professionalism. But, they also seemed to view their work as a "craft" vs. a "job." There's no other way to explain it. But, they have that additional element of taking pride in their work that you do not see in other companies. And that is not just from the owners. The staff and crew genuinely want to make sure their work and your home look great. It's so reassuring when you see the guys stepping back at the end to view what they built with smiles and congratulatory hand shakes to one another for a job well done.
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