WECoyote
TRUST RATING
Member since 6/24/2009
Reviews 5
Average Rating
Helpful Votes 0

Atomic Pest Control

Posted on: 12/29/2014

Not in this lifetime

Atomic Pest Control bought / took over /absorbed (what ever you want to call it) the company that did my termite treatment 4 years ago. They will not honor the warranty of the absorbed company. Even though it was done with termidor, this company wants to perform a "retreat" at a price that I can not only match (they claimed it was a reduced price) but has twice the warranty length. While the I do not know if is legal to ignore the old company's warranty, according to the state my only recourse would be to hire an attorney to find out. Legal or not, I do consider this business practice very unethical and will definitely look elsewhere for service.

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EXPRESS ROOFING

Posted on: 4/16/2013

Outstanding Is Not Descriptive Enough!!!

On a scale of 1-5 I give Express Roofing a 6. Besides being very competitive, Rene's bid was so comprehensive that not one thing was omitted. There was no doubt about what I was going to get for my dollar. The only additional cost was for a fix to an original construction flaw that was not visible until the roof was dismantled. The roof caps should have been 2X8, but were done with 2X6 and had nails holding the caps the additional 2 inches higher. Instead of requiring the wood to be replaced, 2X2 caps were added....very cost effective! The other three bids I solicited left a lot of wiggle room for potential cost add ons. Roberto and his crew were so thorough and professional that I was amazed. I always prided myself on my work ethic, but these guys could have taught me a lot. When I asked about a repair in an area that was already complete, Roberto dismantled the area to show me the work was done, even though I told him his word was enough! My roof has never looked neater or better...including the day it was initially installed! BRING ON THE RAIN!!! I am certain my roof is ready for it! As for Express Roofing?? Let Rene bid your job...THEN HIRE HIM, you won't be sorry. Oh Rene...the pigeons are still AWOL, your fix worked!

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Silver Dollar Air

Posted on: 7/2/2010

Avoid and Save Yourself Heartburn

A 250 word limit by this site will not give me anywhere near the words needed to describe the unprofessional conduct of one of their technicians. We called this outfit because our warranty company gave them a reference as a local source for service. Pleasant young lady said that Tom might be available and we should hear by 3 pm. We called back and said would be out doing errands a gave a cell number and that the owner would not be at home due to no cooling. Tom calls and says he is 5 minutes out. Told him we would be at least 20 minutes. He said OK. We got there and no one was around. OK, we understand a lot of people need AC work today. He calls a couple of times and we tell him we are 5 minutes away. We get to the house and still no one there. Tom finally calls and asks for the lot number (needed info to find the house...duh!) He finally calls (while we are at the house) and says other people need service and he can't wait any more, so call someone else! I do not believe Tom ever came near the property because we spent a lot of time in the un-cooled house while he was supposed to be there or at least in the vicinity. I wished he had of shown up. I would have loved to outline the unprofessional conduct we experienced to the BBB and ROC, because I don't think Tom could have performed a competent or professional service based on his unprofessional and rude actions on the phone.

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Hays Cooling, Heating & Plumbing

Posted on: 7/2/2010

Number 1 In My Book!

After a very frustrating day trying to get service for a failed AC system (113 degrees and elevated humidity), I checked Kudzu and called Hays. They we very apologetic and said it may be at least 7 PM (same day) before we could get anyone out. Sheesh! I was talking to companies that said they MIGHT be able to get to us by Tuesday (this is Friday). We were called by Sam at 3:30 and he said he would be there shortly after 4 PM. He arrived when he said he would and took all of 10 minutes to diagnose the problem and cause of said problem. Knowing that we were going to be filing a claim with an extended warranty outfit, he could have nailed my daughter for multiple extraneous fees, but not only did he not do that, he kept the costs down so the warranty would cover it all. Honesty, integrity, and professionalism; that is my estimation of the character that Sam exhibited. I am sorry that I am locked into a 5 year contract with another company for my AC work, I would be using Hays instead after today's experience. My daughter is not locked into a contract with anyone and I guarantee you she will be using Hays for all future AC work. Thanks again Sam for being such a professional

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Two Brothers Home Remodeling

Posted on: 6/24/2009

Beyond Great

First off I am going to disagree with other reviewers when they say Two Brothers prices are "fair". Their price for my repair was FANTASTIC! I had very expensive marble tile in my bathroom shatter due to improper installation and my kitchen granite counter top had a joint slip due to another poor installation job by the company I worked for as a salesman. (No, I no longer work for that company ... besides, they went belly up!) I called Two Brothers after reading reviews here on Kudzu. I truly expected the bids to come in at well over at thousand dollars. The first thing they told me was that they were not equipped for the type of repair that the granite counter top required...(imagine that...Honesty!) and the bathroom repair would be in the low hundreds of dollars. This figure was well over 50% less than the nearest bid. The work was done cleanly and extremely well. They did the repair in such a manner that the stresses were eliminated on the remaining tile and I do not believe that I will experience any further problems. To top my experience off, I was doing a plumbing repair while they were working on my bathroom and when I asked for an opinion for the best way to accomplish what I was trying to do, they eased me out of the way and finished the job themselves in just a few minutes. Just a fantastic team to work with. I cannot speak highly enough of their work, prices, or their professionalism!!!!

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