home depot appliance delivery service
gave them home address 3 times prior to delivery. was given 4 hr window (13:15-17:15) for delivery time. received call at 14:30 to tell me they were delivering to home depot store, not home address. some "arrangement" had been made with home depot to deliver appliance to my house. home depot has no such service, hence the outsourcing. naturally, no one at home depot knew anything about delivering my appliance from the store. another day of waiting...4 days since purchase. oh, and though the delivery is free, they charge for the hookup (washing machine).