Member since 7/13/2009
Reviews 1
Average Rating
Helpful Votes 2

Resurgens Chastain

Posted on: 7/13/2009


This was the worst effort of a Dr's office to see a paient. I arrived at 2:05 and did not get into an exam room till 3:20 at that time a technician came and gave me 3 exrays then sent me back tothe exam room. I then waited from 3:30 to 4:40 for the PA to visit. At 4:40 the PA went to visit the patient in the room next to mine and he was yelling at the PA for making him wait an hour at that time I as at the office 2hr and 40 minutes. I came out of my exam room as the PA was exiting the next room and met him in the hall way I told the PA don't worry about seeing me as I was going home I had waited long enough. I approached the checkin deask and explained tothe staff I was goping home and she said fine I advised her not to bill me or my insurance co for any x-rays. This wa the worst Dr visit i have ever encountered and can not recommend your office or any other owned by this corp... On monday I attempted to call the appointment line and was placed on hold for 10 minutes then transfereed to a corp office person who was either eating breakfast or drinking coffee as she did not answer her phone and i left a voice mail that included the above information. As a patient the last thing you want to do is leave voice mails as they never get answered at 9:00 am how busy can you be that you can not take a phone call.

  • Overall
  • Quality
  • Service
  • Value