Trust Them and They Will Surely Let You Down
After readings the wonderful promises and values on the company website, I made a huge mistake by choosing them as my contractor. At first, they act very professional and pinpoint lot of damage and even promise to negotiate with the insurance adjuster. Yet when the insurance adjuster came out, there was no representative there to fight for my roof. Thus my adjustor said only half of the roof are damage by winds and not even hail. After i wrote in the complaint letter and call them, the owner act apologetic and ask to be given a second chance and told me to ask for a reinspection, and this time he will be take care of this matter. I was taken by their sincerely and did what was asked but again to be disappointed because even the owner "failed to prove the damage" on the backside of the roof, have they conned me by telling me all the nonexistence damage so that i have to file a claim? After the incident, the owner promised once again to work with me and tell me to wait for his phone call. I never receive it and when i call the owner on his cell many times no one answer. I guess he was ignoring me because i can't no longer provide him the business they wanted, the big project of replacing the whole roof. LB roofing company's intergrity can be questioned because they failed to uphold all the values and trustworthiness they declared to have. Unless you are sure your whole roof could be replace, don't call these guys or they will just let you down for doing small project.