Working with DeckSouth was the best remodeling experience I have had in over 30 years of home ownership. I began with an original deck design on a 35-year-old house. Some of the materials had been replaced, but most of the deck was the original structure with an upstairs uncovered deck and a downstairs patio. John Lea, the DeckSouth contractor, had an unusual way of approaching this job. He actually listened to our ideas and collaborated with us to come to the best result. He did not come to the table with a preconceived notion about how he would be building our deck. He also provided great examples for us to work with – actual material samples, photographs, an excellent web site, etc. Another new experience for me was a job finished precisely within the outlined budget – both in terms of time and money. No surprises. No excuses. Everything went exactly as planned and the workmanship turned out to be exactly as sold. Not only is the new deck and pergola beautiful, but the concrete work below on the patio is excellent and blends with the adjacent pre-existing yard and sidewalk seamlessly. Customer service was also outstanding – phone calls were returned promptly and careful attention was given to finishing details. We always had a sense that our project was a high priority. Our praise for DeckSouth and John Lea is unqualified and we would not hesitate to recommend them without reservation.