would NOT recommend
After being a loyal customer for 14+ years, this office truly let me down in the end. I called to cancel my policies for homeowners and auto and was told that since my monthly automatic payment was already processed, State Farm couldn't issue a credit. Michael Parsel told me to instate my new coverages with the new companies the following month. Obviously, I wouldn't want to double pay for coverage. Low and behold, the day we spoke is the day my insurance coverages ended. I had no idea until I received a notice from the Georgia Department of Revenue fining me for a LAPSE of liability insurance. While I did receive a partial refund check in the mail from State Farm after about 2 wks of the phone call. I went without coverage for an entire month. What if I had gotten in an accident or something happened to my home!? Of course, their office is spinning this telephone conversation and says they told me a charge card credit couldn't happen, but a check could be sent. This is not true. I was told since the monthly auto payment was in progress already, that I should wait until the following month to add coverage with my new companies (that are cheaper with the same coverage, by the way).