JanetWW
TRUST RATING
Member since 8/09/2009
Reviews 7
Average Rating
Helpful Votes 1

Great Service

Zak and Blake did a great job cleaning our dryer duct and related laundry room cleaning. Explained well

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Dr. Roof

Posted on: 3/26/2013

Sub Par Work

As a preventitave measure, we had the company provide flashing around our bay window. After the flashing was installed, we began noticing leaks over the bay window. We employed the services of certified building inspector and received advice from a licensed architect who both stated that through wall flashing should have been installed. Contacted Dr. Roof who would only agree to do additional sealing of the brick (temporary measure and additional cost) and repairs around an upper window. Since they didn't have the knowledge to do the work properly, we hired another company.

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We Manage Computers

Posted on: 11/13/2012

Top Notch Service

I accidently deleted all my information on my C drive. Within an hour after making a call to Marshall Thomas, he was out to my house and was able to restore most of my information within Hours. I found Marshall to be very professional and competent and was very comfortable having him in my home. A few days later, I was having significant issues with my new Wifi hardware, and Marshall was able to resolve my issues within a short period of time. Before I retired, part of my responsibilities entailed over seeing a large information systems function. I know good expetise when I see it! John Winfrey

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Atlanta Wood Masters

Posted on: 11/21/2009

Outstanding Work and Service!

Issac and his crew did an outstanding job in installing new flooring in our master bedroom and also re-buffed and coated our existing hardwood to a like new condition. We could not tell the difference in the new flooring and the old flooring and could find no flaws in the work that was done. Again, outstanding work and very competitive pricing!

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Professional Work

Jason and staff were fantastic to work with and did a great job cleaning our natural stone and granite. Great follow up work for just one tiny little thing that I wanted taken care of.

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Porcelain Innovations, Inc.

Posted on: 8/9/2009

Tub and Jacuzzi Repair

Mike did a great job repairing a chip in our jacuzzi tub and also completed major repairs on a porcelain tub. I would be pleased to recommend them to anyone who needs their services.

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Poor Communications

Scheduled between 12 and 6. When we didn't hear anything by 5, started calling to find out how late it would be. Answering service left messages 3 times before someone finally called us at 6:41 to explain that the technician was running late. I suggested that they should have been proactive in informing us since the time was even outside the very wide 12 to 6 window. The technician arrived around 7:40 and completed the work around 10 PM. Even Comcast has a 2 hour window and they are excellent in communicating their expected time of arrival. Your technician was excellent and personable which saved the day somewhat but we are really going to do some searching before we sign up for our next service contract.

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