HUGE Pressure to Prepay + NO SHOW
Great quote but a 50% deposit for a 2 hour job with no prepurchased supplies. When we questioned it they used EXTREMELY HIGH PRESSURE tactics on us. FIRST WARNING TO GO ELSEWHERE! Couldn't get insurance confirmation. SECOND WARNING! First appt missed without a call and my calls were ignored. I took off work for it and got no apology. THIRD WARNING TO RUN FROM THEM! Second appt was missed. Talked with Donnie and she assured me personally that they'd show. Stood up again. Ok, I was trying to save some money by hiring them but instead I FELT LIKE A COMPLETE IDIOT FOR HIRING THEM! Then some lady called offering a discount on the price if I'd hire them (they didn't even know we were already scheduled). I thought it must be a hidden camera show because, honestly, who runs their company like this? They stopped returning my calls. At that point I quit trying and paid $150 more to get a reputable company to show. I agree with a previous poster: There are extremely serious professionalism issues here. DO NOT give them any cash up front! If you hire them, use a credit card so you can get a chargeback if you need it. Sad thing is we got them as a referral and now all our friends won't use them either. On the upside, it's made a great story over drinks...and Don's Tree Service will drive you to drink.