GoldenRule09
TRUST RATING
Member since 8/31/2009
Reviews 1
Average Rating
Helpful Votes 1

Steven J Negelow DDS

Posted on: 8/31/2009

Poor customer service

It is very frustrating to deal with Dr. Negelow's front desk staff. This person is extremely rude and her lack of customer service is incredible. I've received a bill 90 days after service (with all finance and billing charges added, of course); I've called my insurance company and no claim has been received or filed from his office. I've called Dr. Negelow's office several times to solve this issue and I get the same answers: "I need to call you back" or "I have a client in front of me, call back in an HOUR!!!" Come on. Who has time for this? Needless to say, I'm changing dentist.

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