FIGInfit
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Member since 9/02/2009
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Rooter Plus posted on 2/3/2014
HORRIBLE HORRIBLE HORRIBLE!
This company is DISHONEST. RUN! I called Rooter Plus and scheduled an appointment for them to come out on a Sunday between 2pm-4pm. I called at 3pm, to make sure he was going to come. At 4pm, he did not show up. Called again at 5pm, and they said he was on his way. Get this...HE DID NOT SHOW ABOUT UNTIL AFTER 7PM. I waited over 5 hours on SuperBowl Sunday for this guy to show up. When plumber finally arrived, he rang the bell and I asked him to come in. I understand there was a language barrier, but he just stood there. By the time he came in the house 3 birds flew in. I told him about my toilet. At first he hesitant to look at it and asked me what other items needed work in my house. I told him the toilet was the biggest issue and the one sink and disposal were secondary items. It was as if he was trying to find strategies to increase the bill. He asked me how old my house was...which is not very old at all. I have a feeling he was searching for reasons to have items replaced...using the age of my house as an excuse. He wanted to charge me nearly $300 for the toilet. I had to ask him 3 times, if he could tell me what was wrong with the toilet. He said parts needed to be replaced and also said...that I probably needed a BRAND NEW TOILET. Then to unclog a sink that was partially stopped up - $155!! Where is the nearest Walmart so I can get the $7 bottle of Drano? By the time he got to the disposal, the bill was $600. FIND ANOTHER PLUMBER!
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