Very Disappointed

I called Monday and spoke with a gentleman explaining I had a microwave, central air, and a dishwasher needing repairs. He told me the soonest someone could come would be Thursday or Friday and asked me to call back and to leave my name, phone number, and the appliances again on his voicemail. I did so immediately. Having not heard back by Wednesday, I called and left a follow-up voicemail, and another Thursday. I called a second time Thursday and reached someone directly. He asked me to restate the appliances that needed repair, and then told me they did not handle microwaves or central air. I'm very disappointed that I've lost a week's time on this. I was excited to work with these folks after reading others' reviews and am surprised my experience was so different.