tolisarg
TRUST RATING
Member since 9/04/2009
Reviews 2
Average Rating
Helpful Votes 0

Atlanta Flooring Service

Posted on: 3/9/2012

Reliable Installer

We have now used Carlos and his company twice. Back in 2008 my wife and I ripped up the carpet in our den and laid hardwoods ourselves. Unlike other companies that we received bids from, Carlos didn't care that we were doing the "hard part" ourselves. He gave us a fair quote, about $100 cheaper than anyone else. The results were so good that fourd years later when we decided to lay hardwoods in our master bedroom, we called Carlos first to get a bid to sand and stain our floors. We also got a couple of other bids just to compare; and sure enough Carlos was much cheaper than anyone else. Carlos was also using 3 coats of Polyurethane when all of the other companies were charging extra for anything over 2 coats. Carlos is the only person that you need to call for your flooring needs.

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Never sent a quote!

Eric came out 8 days ago and spent nearly 2 hours, TALKING and going over some of our options. He circled nearly 15 models that we could go with, rather than narrowing down our choices. We requested a quote for a new HVAC system, and he said that he would price out several options for us, and he has yet to even call to say he is still working on it. I called the office after a week went by and they said that thy would contact him and get back to us on a status, day goes by nothing, so I call again, and this time they say that the main line phones are down so they can only relay my message again. Seriously, you think that they would like the business of a brand new HVAC system. Every other company we had come out gave us an estimate the SAME day and has touched base to see if we had made a decision.

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