Never sent a quote!
Eric came out 8 days ago and spent nearly 2 hours, TALKING and going over some of our options. He circled nearly 15 models that we could go with, rather than narrowing down our choices. We requested a quote for a new HVAC system, and he said that he would price out several options for us, and he has yet to even call to say he is still working on it. I called the office after a week went by and they said that thy would contact him and get back to us on a status, day goes by nothing, so I call again, and this time they say that the main line phones are down so they can only relay my message again. Seriously, you think that they would like the business of a brand new HVAC system. Every other company we had come out gave us an estimate the SAME day and has touched base to see if we had made a decision.