WORLD'S WORST CUSTOMER SERVICE!!!
Poor customer service! Stay away from them!!! I had been a loyal customer of theirs since 2002. Called to complain about a ridiculous estimate that I felt was equivalent to price gouging. Spoke to a so called manager (Mike) who was condescending & arrogant. In this economy, I guess Top Turf has so many clients that they can pick and choose. I will gladly pay another company more money before I ever deal with this company.
They've also damaged sprinkler heads (which were clearly marked) for aeration). Another year, they ran their aerator into my privacy fence and ripped the gate off the hinges...and left it there. One would think that they would notify the homeowner of the damage but not Top Turf. I had to call on both occasions. Pathetic excuse of a company. Should have fired them years ago when they damaged the sprinkler heads and gate.