jedward
TRUST RATING
Member since 9/13/2009
Reviews 2
Average Rating
Helpful Votes 1

Soyer Flooring

Posted on: 7/21/2014

Great start Poor Finish

Bruno Arrais of Soyer Flooring was great at the beginning with estimate and information, however once the job was complete he never returned to inspect the work, nor did he address my many issues i.e. storm windows not replaced, laundry doors not replaced, and worst of all mirror door broken by his installer. Beware of the niceness upfront it doesn't last long. I would not recommend to anyone. Very poor customer service. Sadly I liked the finished product. However, I would never use again!

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Buyer beware of "low ball quote" and surprise bill

I was charged 6 HOURS more than the quote given. Company admitted it should not have taken 11 hours, but was only willing to refund me 2 HOURS. Advice to all GET IT ALL N WRITING with a list of items. Otherwise expect them to provide a low quote and a suprise in the end.

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