EndTheFed
TRUST RATING
Member since 9/17/2009
Reviews 2
Average Rating
Helpful Votes 0

Complete Concrete and Masonry

Posted on: 6/5/2013

Couldn't be happier!

Iím enjoying the opportunity to give positive feedback not only on a perfect result but on a positive experience when a correction was needed. Matthew and crew installed a large concrete patio, a curved walkway connecting to a pool area, and a stack stone wall in our backyard. It is absolutely gorgeous. Matthew was the 4th contractor interviewed for this project and we are so happy we continued our search. The others kept steering us in the direction of pavers, something we didnít want. Due to a delay of the second concrete truck, there was a small section of the patio that didnít dry quite right. Before Matthew left that day, he told us he would tear it out if we were not happy with it. He called us within the next couple of days to find out how it was looking. We told him we werenít happy with it and he had his crew there on Monday to not only tear out the piece we didnít like but also a connecting piece he didnít like. The new section was poured the following day. How wonderful. As a homeowner, weíve found that our biggest challenge is when there is a problem with a job. Getting a contractor back to make a repair or correction is sometimes impossible. What a relief to have someone whoís only concern was that we were happy with the work. We will be hiring Matthew to replace our driveway in the future.

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HP Exteriors, LLC

Posted on: 9/17/2009

Great! - Quicker than expected

My wife and I contracted with HP Exteriors to replace our existing siding with HardiPlank and to paint the siding and trim. We got quotes from two other large reputable companies and was quite pleased that HP came in with both a lower price and a better understanding of Hardi requirements for installation and addressing roof and foundation interface issues. Harmony and Chris coordinated well with all of their workers and addressed all issues quickly and to our satisfaction. I won't say we didn't have some minor glitches (I cannot stress how important asking all the right questions up front or as quickly as identified is with ANY contractor), but HP made everything right in quick fashion. They also seem like a company committed to taking responsibility and learning from every issue. They were fortunate to get started on the project just as the temps dropped a bit, and even worked through the holiday weekend to get finished and to take advantage of the rain-free days. As a result, our project was completed quite a bit quicker than originally thought. We are very happy with the result, as are our neighbors - who cleaned out the referral card holder.

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