Member since 9/28/2009
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Garlich, Paul H MD

Posted on: 3/1/2012

Dr Garlich is amazing, but...

Dr Garlich is an awesome dr! He did an amazing job on my surgery. The one star for service is for the office staff. They never smile, look up from the desk when checking you in, and it takes them forever to acknowledge you standing at the desk. The woman that deals with the billing is very rude (i didn't owe money. my ins paid for everything). Their phone ettiquette is extremely horrible. I really feel bad for the wonderful docs and people that work in the surgery center. The front office staff is what a patient first sees and is a direct reflection of them. Please don't allow the front office to jade you on picking Dr Garlich. Like I said, he is absolutely amazing! I did a lot of research before chosing him, and he lived up to his rep and credentials.

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