pugsnotdrugs
TRUST RATING
Member since 9/29/2009
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Average Rating
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Jim Ellis Collision Center

Posted on: 9/29/2009

Simple and Seamles Process

I was thoroughly impressed with the service I received at Jim Ellis. Working in Alpharetta and living in Atlanta, my schedule is very busy. Brent and the staff created a seamless process for me that fit into my crazy work week, including the added bonus of getting my car serviced while it was in the shop. Brent set clear expectations about the turnaround time and process, and he followed up with me through out the week so I was always in the loop on how the repairs were progressing. He also managed the 3rd party insurance agency covering the expenses so I did not have to. The car was actually delivered a day ahead of schedule.

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