evanjb
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Member since 9/29/2009
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Restor-It posted on 9/29/2009
Flooding damage
Well, in East Point, we always joke that we are a little behind the rest of Atlanta. However, we flooded on the Saturday before everyone else flooded on the following day. We got a referral from the wonderful contractor that did our basement renovation and called Restor-It. They called us back almost immediately and sent a crew out at once. The crew called us to confirm the address and were there in 30 minutes. They surveyed the flooding in the basement, told us what they needed to do to fix it and got started at once. We told them we didn't have flood insurance and would be paying for this ourselves out of pocket. The crew then reduced some costs for us which made their job a little more difficult but saved us a lot of money. For example, they could have had a dumpster delivered to the house and put all of the debris into it. Instead, they took a big portion of the debris with them that first day and checked in with us to make sure we could handle disposing of the rest. That saved us around $500 to a $1000! They also used two fewer dehumidifiers than usual but said that if the humidity in the basement didn't decrease enough, they would have to put in the two additional. Good news, the humidity dropped enough so we saved on the rental of the two machines! Our flooding wasn't horrible-we didn't have water to the eaves of the house and some of the drywall in some areas didn't even get wet. But, these guys made our house just as much of a priority as everyone else's.
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