satisfied for 20 years
I've been seeing Dr. Cohn for 20 years, am very satisfied with his professionalism as well as the office staff. All are courteous and helpful for routine appointments and for emergencies. Dr. Cohn has rescued me from weird eye infections a couple of times even on short notice, with his medical knowledge. Once I got a lens that was poor quality. They replaced it at no charge, and subsequently changed their supplier. I have thought at times I could get cheaper frames somewhere else at the expense of fashion or quality, but I certainly trust my eyecare to Dr. Cohn so am not tempted by cheaper prices advertised at bargain shops. It's the total package that I appreciate.
PS Regarding negative report by Reviewer #2, I also have VSP insurance plan, so that's the issue.