I recommend Normans Electronics.
Through out the experience Normans representatives were helpful and provided me guidance and support and were always honest about the whole situation. I appreciated their willingness to work with me as Circuit City was no longer a source of support for escalating and resolving the claim. They were essential advocates to me to get me something for which I was owed and for that alone I would highly recommend them as a potential service provider to others in need of assistance.
I offer these Thanks to Normans Electronics for a job well done and would openly call them again for service and advice in the future. I also encourage everyone to be their own best advocate when the dollars involved to you, are of significance enough to fight for.
On a side note- Some of the negative remarks that I have read below may have more to do with the warranty companies and their slow approval processes then Norman's performance to try to help the customer.