So far, a very transparent and interactive process

After getting burned badly by another brokerage, I wanted to be completely informed and involved in this attempt to refinance, and have been very pleased with Amerisave. I like the online tables which allow me to compare a variety of loan scenarios, and my broker (Hyla) has given me an unbelievable wealth of information, rather than "we'll just fold the closing costs back into the loan, and you'll never notice a thing", as I've run into before. I've also felt that it has been an easy process, so although I haven't actually closed yet, I'm very happy so far.