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Reliable Heating & Air - Dan Jape
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posted on 10/24/2009
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Knowlegeable and Honest!
They came out and fixed both of our units the same day. He explained what he was going to do and was done fast. Also, the price was GREAT! Thank you.
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All About Garage Doors Inc
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posted on 10/20/2009
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The Best - Honest
I called All about garage doors after Overhead Door came out and said I needed a new garage door opener said they were going to install the next day and never showed up (which we stayed home all day)because he didn't have one in his truck. John from All About Garage Doors came can out looked at our opener and said it can be repaired it's in great shape there was just a broken piece. The cost was more than half the price of Overhead and he didn't have a service charge to come out and look at like a the other company. Which they neglected to tell me when I made the appointment. John is a very nice man and extremeley honest. He explained eveything that he was going to do - very nice. I would highly recommend this company to everyone!
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Overhead Door Company of Atlanta
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posted on 10/17/2009
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Never showed up to install
On Friday morning I called to get a door opener repaired or replaced. My appointment time was 11-2. At 2:00 I received a call saying they we're running late ok no problem I understand. He came looked at my opener and said it needs to be replaced. I ask how much $400 I guess that was fine since I need one. Then he tells me he doesn't have one with him and will have to come back tomorrow also, I have to pay $59 service call which I didn't know about and 30% of the garage door opener. I thought that was odd since he was just coming back to install tomorrow he wasn't leaving it here with me. I called the office because I didn't want to pay $180 for nothing she said it was their policy to protect themselves in case we change our mind but she would let it go this time. Alright that was fine he told my husband he was coming back tomorrow to install and asked him what time my husband said the earlier the better. We waited all day no phone call and didn't show up. I guess it was a good thing we didn't pay the 30%. This is just a really rude way to do business and I would not recommend this company.
Why say you are going to come out and just not show up and have someone waste their entire Saturday like that.
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