Cleaning process not as effective as advertised
Very professional and friendly, however, the cleaning process is less effective than other treatments used by its competitors. Spots re-appear after drying, although less prominent (this on Stainmaster carpets that were only between 3 and 5 years old). I watched the tech attempt to clean them so I know he went over these areas well. It's not the tech, it's the cleaning method that is lacking. I would have had them come back out if I thought it would do any good.