uponcld9
TRUST RATING
Member since 10/22/2009
Reviews 2
Average Rating
Helpful Votes 0

Wonderful Service!

Called them about coming out to look at my A/C because our bedroom has been getting hot, but not the rest of the 2nd floor condo. They were able to come out the same day. The technician was very friendly and knowledgeable. He examined the unit, the vents, and the ducts (which involved accessing the attic through our neighbor's attic access). He found that it is an airflow issue instead of something that needs repair, and gave me tips to correct it. He didn't even charge me for the service call. It was a wonderful experience, and I will definitely use Atlantic Heating and Air for all of my future needs!

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Cool Masters, Inc.

Posted on: 10/22/2009

Caring and Beyond Competent

I am a relatively new homeowner (about 1 year now). I came home from a weekend away to find my heat not working, and found Cool Masters on here. I'm a teacher, so I couldn't be home during the normal 9- 5 most companies work. Mike came out Tuesday evening and found the problem. He explained what he was doing and was very clear about what the issue was, but he couldn't get the part I needed until the next morning. He said he felt bad that he had to leave me in a cold home for the night. He came back Wednesday night and did a great job getting everything running again for me. He made the experience smooth, easy, and calm. I would highly recommend Cool Masters and Mike to anyone needing heat & A/C help.

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