I need a:
Close to:

atlmcclave
TRUST RATING
Member since 10/28/2009
Reviews 1
Average Rating
5 star rating
Helpful Votes 0

Reviews 1 to 1
Mark the Mover, Inc. posted on 10/28/2009
A good, HONEST company - I would trust them again
MTM recently moved my boyfriend and I locally in Atlanta a few weeks ago. The move went great, took a little more time than we thought, but the guys did a fantastic job. It was the weeks after the move that made me thoroughly impressed with MTM: A few days later, when we tried to have the cable installed, we plugged our flatscreen LCD television in - only to find that it would no longer turn on. We called a tv repair man who informed us the boards were broken and it would take almost 600 dollars to fix. I think many people have been 'burned' by moving companies in the past, and since this was exactly what I was expecting, I continued to write a very stroppy letter to MTM complaining about this mishap. To my surprise, Paul called me within the hour to gather the details about the incident and the problem and told me he was going to look into it. He called me the following morning, and to my utter astonishment, he said MTM would pay to repair the television, since the problem was inadvertently their fault (long story, but I suppose LCD tv's will now be moved in a different manner). Even though we signed a waiver AND they were not required to pay more than $300, Paul informed me they would pay in full, because 'it was the right thing to do' !!!!! Paul and the rest of the staff were so helpful. I in no way expected that kind of honesty from a moving company, and I would completely recommend them to anyone in the Atlanta area.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating


Reviews 1 to 1