a mediocre review for exceptionally polite people
Quoted $80 (2 people, 2 hours) for 4 bed/2bath, 2000 sq. ft. home w/ wood floors. A&G are sweet, bring own supplies and offer $20off & 30 min. extra for 1st time. Arrive@9:15, tour the house, get supplies from car, clean & begin wrap up@12. Paid them $80@12:10 (didn't ask for $20 off b/c stayed extra). Upon inspection, noticed white film on cabinets, family room wasn’t well dusted, streaks left on mirrors, long mirror completely missed, scratched stainless appliances and paint discolored on doors when removing ink/crayon. A&G seemed willing & sweet so wanted to give them another chance if they would respond to feedback & use my own shammies/products. Everyone has "off" days, right? Emailed feedback. No response for 10 days. Called to give a fair chance to redeem this experience w/ words or actions. A apologized by email for not cleaning up to par & said limiting clientele to El Cajon to save gas $. No response about appliances & doors. After Kudzu post, A said was rushed, would've stayed longer to finish if could & my house was bigger than I said it was (Past cleaner cleaned my home in 4.5 hours-ONE person). With the website offer, you get 2 people for 2h and 15min for $60. Amazing deal. I paid $80 for 2h and 45min, which ends up being the same thing, but I got left with scratched appliances, doors to paint and had to do touch ups throughout the house. A&G have eager spirits and reasonable prices, but my experience was sadly disappointing.