The truck was 3 hours late for the appointment. I had confirmed that morning with the office manager, who later informed me that it was not his job to call and tell me they would be late!
I left 4 messages for the owner of the company during the week following and received no return call. Obviously customers are not important to him.
The men who actually moved the furniture were wonderful, but I would not recommend this company to anyone. It was my first experience with a moving company, and I was sorely disappointed.