I had Bertolli Floors come out to do some patch in and re-finish my 57 years old oak floors. They look amazing! They were scheduled to start on a Saturday but called about starting the Friday before (Awesome!). They also beat me to the house every morning they were working. When some of the boards took showed spots when stained, they replaced them for me. Overall, a great experience and I plan on using them again soon for another of my homes!