Good or bad - depends on the day
I used two doctors for two different injuries. The doctors were absolutely great and the x-ray technicians were very friendly. However, the reception desk people and the nurses who bring you back to the doctor are not very nice at all. The desk people (when you check in) greet you with a scowl and make you feel like you are an interruption to their day, although the ones at the check out have all been extremely friendly. The nurses who bring you back are not only very cold and impersonal, but they walk so fast, completely disregarding the fact that many people have injuries that prevent them from walking very well, or even walking at all. I was actually left behind on more than one visit. I also had problems with getting disability documentation filled out. Not only did it cost me $30 to have them fill out my paperwork (my HMO never charges me), they finished it a week too late causing me to be denied my benefits and having to file an appeal. My attempts to plead expediency were countered by a very gruff attitude by the girl filling out the paperwork. She had absolutely no sympathy for my situation whatsoever. After reading other reviews, I see that this was not an issue isolated to only me. If not for the extremely friendly and polite physician assistants, x-ray technicians, and surgeons, I would not have wanted to continue with my follow-up appointments here.