Forget the negative reviews.
Your vet would not have recommended them if they were not good. These people are awesome. My dog is alive due to them. Dr. MacDougall is awesome and so is Kelli. When it comes to my Dog, the best care is the only option. As far as the price, well, he is priceless to me so it just does not matter. I felt comfortable there. I called with a question and got an immediate response from the tech on call. I understand that the Doctors are not always available to talk but that is what makes a great team when the techs work so well with the Doctors. There are millions of animals and these Doctors are busy saving them, one at a time. If I can offer any advise, do not take all of these negative reviews to heart as I am sure that there is a lot of emotion involved with them most of them, especially if a pet did not survive. Nobody or any business is perfect but these guys are the closest that I have found. I could have gone anywhere but chose GVS due to their reputation and the fact that they are Board Certified Specialists and it must cost a fortune to run a company of this stature. Please keep up the good work guys. Thanks sooooooo very much for saving my dog. Great Karma is coming your way GVS. I am thankful for you!!!!