Appreciate the Honesty
Explained the problem w/my washer in a voice message. Bobby called me back immediately. Told me he knew exactly what was wrong and advised that for another $100, I could buy a new washer for what it would cost to repair my 15-18 yr old washer. He could have just as easily come to the house and charged me for a service call to say the same thing. I REALLY appreciated his advice and honesty.If I do have a problem, I know who I'll call.