Good Quality, Bad Customer Care
About 4 months ago we hired Ben Hill to replace our gutters. They were fast, had a good price, and did a great job. Then a month ago a tree fell on our roof during the storms. We were so impressed by the experience with the gutters, they were our natural selection for the roof. We requested they come out, look at the damage and prepare a quote. However, we only received a quote AFTER the sales guy stood right behind me while the insurance adjuster gave us the total they would be paying. AND it took him over a week to send that quote and it contained almost no detail. It was one page (while referencing a document that we didnít receive), gave a very vague scope of work, and was for almost the exact dollar amount that the sales guy overheard the insurance adjuster say. Needless to say, I felt that we were not treated with respect and we will not be using or recommending them for any work in the future. The work was not worth the hassle.